Last Updated: October 04, 2023

Introduction

Welcome to Uptown Salon and Spa (“we,” “our,” or “us”). At Uptown Salon and Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you provide it to us for purposes such as booking appointments, subscribing to our newsletter, or contacting us through our website.
  2. Payment Information: If you make a purchase through our website or in-person, we may collect payment information, including credit card details, to process your transaction securely.
  3. Appointment Information: When you schedule an appointment with us, we may collect information such as the services you are requesting, date, time, and any special requests or notes you provide.
  4. Technical Information: We automatically collect certain technical information, including your IP address, browser type, device information, and usage data when you visit our website.
  5. Cookies: We use cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information, only with your consent, for various purposes, including:

  1. Providing Services: To schedule and manage appointments, process payments, and provide the services you request.
  2. Communication: To send you appointment confirmations, reminders, newsletters, promotions, and respond to your inquiries.
  3. Improvement: To analyze and improve our website, services, and customer experiences.
  4. Marketing: To provide you with marketing materials, offers, and updates about our services. You can opt out of receiving marketing communications at any time.

Sharing Your Information

We may share your personal information with:

  1. Service Providers: Third-party service providers who assist us in operating our website, processing payments, and providing services.
  2. Legal Compliance: When required by law or to protect our rights, safety, and security.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  1. Access: Request access to your personal information we hold about you.
  2. Correction: Correct inaccuracies in your personal information.
  3. Deletion: Request the deletion of your personal information.
  4. Object: Object to the processing of your personal information for certain purposes.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Uptown Salon and Spa

2388 156 ST
Surrey, BC
V4A 2JA CAN

+1 (604) 897 6910
info@uptownsalon.ca

Effective Date: October 04, 2023